Staff Login

Using the phone

 

How to transfer calls

0:01 Simple Transfer
Pick up call - Xfer button - Dial Extension - Xfer button

0:30 Talk with Staff before Transfer
Pick up call - Xfer button - Dial extension - Talk with the person - When done talking, press Xfer button

1:38 Parked Transfer
Pick up call - Xfer button - Dial 9000 - Anyone anywhere in the phone system can press 9001 to pick up that call
* Note that the 9001 becomes 9002 if 9001 is already taken (with another prior parked call), and 9003, and so on.

3:57 How to get back to call after transferring out (variation 1)

4:58 How to get back to call after transferring out (variation 2)